Terms and Conditions Pavilon88 – Platform Usage Guidelines

By accessing or using the pavilon88 platform in any way — including browsing the website, registering an account, making deposits, playing games, or using the mobile app — you confirm that you have read and agree to fully comply with these Terms and Conditions.

Acceptance of these terms is ongoing. Each time you use the pavilon88 platform, you reaffirm your acceptance of the version of the terms current at the time of use. pavilon88 reserves the right to update these terms at any time, and it is the user's responsibility to review the latest terms.

To register and use pavilon88 services, you must meet all of the following eligibility requirements:

• Age at least 18 years old or the age of majority as defined by the laws of your jurisdiction, whichever is higher.
• Not residing in a country or region where participation in online gaming is prohibited.
• Having full legal capacity to enter into a binding agreement.
• Never previously banned from the pavilon88 platform.
• Registering under your own name and not on behalf of another individual.

During registration, you are required to provide accurate, complete, and up-to-date information. pavilon88 conducts a Know Your Customer (KYC) process and reserves the right to request identification documents such as a national ID, passport, or other supporting documents to verify your identity.

Each user is only permitted to register and hold one (1) account at pavilon88. Holding more than one account — whether under your own identity, another person's identity, or by any other means to circumvent this restriction — is strictly prohibited.

You are fully responsible for:

• Keep your password and account login credentials confidential at all times.
• All activity occurring under your account, whether authorised or not.
• Notify pavilon88 immediately if you suspect unauthorized access to your account.
• Ensuring that the personal information linked to your account remains accurate and up to date.

Pavilon88 uses biometric login and two-factor authentication (2FA) as additional security layers. You are encouraged to enable these features to protect your account.

Pavilon88 supports a variety of deposit and withdrawal methods tailored for users in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and Visa or Mastercard credit/debit cards.

Deposit Policy:

• The minimum deposit is subject to the selected payment method and is stated during the deposit process.
• All deposits must be made using a payment method registered in your own name. Third-party deposits are not accepted.
• Pavilon88 does not charge processing fees for deposits; however, your financial institution may apply its own charges.

Withdrawal Policy:

• Withdrawals will be processed to the same payment method used for the deposit, in accordance with anti-money laundering policy.
• Full KYC verification is required before your first withdrawal can be processed.
• Pavilon88 processes withdrawals within 1–15 minutes for fully verified accounts.
• Pavilon88 reserves the right to request additional documents for withdrawals exceeding certain limits, as a compliance measure.

Pavilon88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, free spins, cashback, reload bonuses, and a VIP program. Each bonus and promotion is subject to specific terms and conditions stated on the respective promotions page.

General terms that apply to all pavilon88 bonuses:

• Each bonus may only be claimed once unless otherwise stated.
• Bonuses are subject to wagering requirements (wagering requirement) that must be met before any withdrawal from the bonus balance is permitted.
• Pavilon88 reserves the right to cancel bonuses and related wins if there is evidence of abuse, hedge betting (hedging) or any attempt to exploit promotions.
• Bonuses cannot be transferred between accounts or converted directly into cash.

All games available on pavilon88 use a random number generator (RNG) certified by an independent certification body. The return-to-player (RTP) percentage for each game is displayed transparently within the respective game information.

The outcome of all games on pavilon88 is final and cannot be disputed unless a verifiable technical error has occurred. In the event of a technical disruption during an active game, pavilon88 will issue equivalent credits or void the round in accordance with its fair play policy.

Pavilon88 reserves the right to void any bets or wins resulting from software errors, incorrectly displayed odds, or any technical issues affecting the integrity of a game.

Pavilon88 users are required to conduct themselves in a respectful and responsible manner at all times. The following behaviour is strictly prohibited on the pavilon88 platform:

• Use of automation software, bots, scripts, or any technology to exploit games or platform systems.
• Colluding with other players to cheat or manipulate game outcomes.
• Spreading false or misleading information about pavilon88 to other users.
• Use of offensive, obscene, or threatening language in any interaction on the platform.
• Any attempt to hack, breach, or disrupt the technical infrastructure of pavilon88.
• Opening an account on behalf of another individual or using someone else's account.

All content on the pavilon88 platform — including logos, brand names, designs, graphics, text, software, user interfaces, and all other materials related to pavilon88 — is the exclusive intellectual property of pavilon88 or its legitimate licensors.

Users may not copy, modify, distribute, sell, publicly display, or exploit any pavilon88 content for commercial purposes without express written permission from pavilon88. Limited personal use for non-commercial purposes is permitted.

Pavilon88 reserves the right, at its sole discretion, to suspend or terminate any user's account for the following reasons:

• Violation of any section of these Terms and Conditions.
• Suspicion or evidence of fraud, money laundering, or illegal activity.
• Providing false or misleading information during registration or KYC.
• Owning more than one account.
• Request made by the user themselves through customer support channels.

Users who wish to voluntarily close their account may contact the pavilon88 support team via 24/7 live chat. Any valid credit balance will be processed for withdrawal once all necessary checks have been completed.

To the extent permitted by law, pavilon88 is not liable for any indirect, consequential, special, or punitive losses arising from use of the platform, including but not limited to:

• Losses resulting from service interruptions or technical issues beyond pavilon88's reasonable control.
• Losses resulting from unauthorized access to your account by a third party.
• Losses resulting from game decisions made based on inaccurate information.

Pavilon88 provides the platform on an "as-is" basis and makes no express or implied warranties regarding the continuous availability or accuracy of any information on the platform.

Pavilon88 reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions is always available on this page, with the most recent amendment date clearly stated.

Continued use of the pavilon88 platform after any amendment takes effect constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using the platform and contact us to close your account.

If you have any enquiries, concerns, or complaints regarding these Terms and Conditions, the pavilon88 support team is ready to assist you through the following channels:

• Live Chat 24/7: Available directly on the pavilon88 platform — the fastest way to get a response.
• Support Email: [email protected] — for inquiries requiring a formal written response.
• Help Centre: Visit the FAQ for answers to the most frequently asked questions.

Pavilon88 is committed to responding to all enquiries within 24 business hours. For complaints requiring investigation, we will provide progress updates within a reasonable timeframe.